This is what we discussed in today’s class at Yokohama National University, “Problem-solving” class.
Wrong and right processes of problem solving in my class.
– You should NOT jump to a solution.
– You should NOT just come up with a single cause factor.
– You need to list all the possible cause factors and then identify the root cause before considering effective solution(s).
After discussing a general rules of the process, we started individual exercise followed by a team discussion on what are good, what are bad.
As a second exercise, the students made their “WHY-type Logic tree” for the designated issue:
You have to mention “Machine factor” and “Human factor” at least.
I designed my class contents which I would like to take as a university student but I could not.
This extremely practical classes are provided for international students in English.
Please contact me if you are interested in the program.