This is an example of the final exam requirements of my class(“Business Problem Solving Logic and Framework) for undergraduate students at Yokohama National University.
This year, I picked up a hot topic in Japan facing the challenges to welcome lots of inbound visitors before and during Tokyo Olympic in 2020.
My class is all designed for the international students who spend four years for business study at the university. They already experienced how hard it is to live, study and work in Japan as non-Japanese students.
My goal of the class and exam is for them to find their own solutions but in a logical way.
In the class, the students learn some process and techniques/framework to solve a (business, social) problem in a logical way such as:
- Logic tree development
- Problem formulation
- Root cause analysis
- Hypothesis approach etc.
After spending several weeks for those individual study, we start “group exercise”, where your facilitaion skills are required to cordinate discussion among the students with different backgrounds.
It is really challenging and demanding, but it is an extremely sutable situation where you can learn how to manage possible conflicts in the “global” workplace with the people from the diverse backgrounds.
I am really excited to see their final presentations in the coming few weeks!